Introducing the OnePay Pre-Paid Mastercard® Debit Card

An account, for you

Enabling you to manage your money in the palm of your hand.

A banking solution you can trust in partnership with OnePay.

See Plans

What will it cost?

Choose the plan that works for you.

 

Pay As You Go
Best for customers paid once or twice a month who rarely use ATMs
Monthly fee£0.00
ATM withdrawal Fee£1.50
Load fee£1.50
ATM balance enquiryFREE
UK Money Transfers£1.25
Transfer to another OnePay AccountFREE
Direct Debit (per instruction)£1.50
Unpaid Direct Debit£2.00
Card purchases (GBP currency)FREE
FLEX
Best for customers paid regularly who use ATMs about once a week or less
Monthly fee£3.95
ATM withdrawal Fee2 FREE then £1.50
Load feeFREE
ATM balance enquiryFREE
UK Money Transfers£0.75
Transfer to another OnePay AccountFREE
Direct Debit (per instruction)£0.75
Unpaid Direct Debit£1.50
Card purchases (GBP currency)FREE
Active
Best for customers paid regularly who use ATMs frequently.
Monthly fee£9.95
ATM withdrawal FeeFREE
Load feeFREE
ATM balance enquiryFREE
UK Money Transfers£0.75
Transfer to another OnePay AccountFREE
Direct Debit (per instruction)£0.50
Unpaid Direct Debit£1.00
Card purchases (GBP currency)FREE

What are the features?

Direct Debits

Direct Debits are now available for eligible OnePay account holders, making it simple to pay bills, subscriptions, and services automatically, straight from your OnePay account.

OnePerks

Everyday savings made simple.

Whether you’re shopping for groceries, going out for a meal, or just treating yourself, OnePerks gives you access to hundreds of discounts across major brands.

From daily essentials to bigger life moments, there here to help you make your money go further.

For more information, please visit https://onepay.co.uk/features/


Apply today for a OnePay Account

OnePay QR Code

For further information on OnePay plans, please visit https://onepay.co.uk/personal/plans/

Discover your OnePerks

Explore a selection of live discounts available through OnePerks. To unlock even more perks, sign up via your My OnePay app.

How to get started

It's completely free and takes less than 2 minutes

  1. 1
    Scan the QR code or visit oneperks.co.uk Use your phone camera to scan the QR code or type the web address into your browser.
  2. 2
    Create your free account Enter your email address and choose password. Then verify your email address through the email from onepay.co.uk.
  3. 3
    Browse and save Find the retailer you want to shop with, buy a discounted voucher and use it in store or online like a gift card.

Featured Retailers

Further information can be found here: https://onepay.co.uk/oneperks/ 

F.A.Qs

Here are some answered questions regarding the OnePay Pre-Paid Debit Card

How do I put funds onto my card?

Funds can be loaded to your OnePay account by Bank Transfer from your Credit Union Account.

You can request a transfer online, on our mobile app, over the phone,  in branch or on our mobile branch.

When will funds appear on my card?

This will depend on when you request a Bank Transfer.

Requests made before 1pm, payments will appear on your card between 1pm & 3pm.

Requests made after 1pm & before 4pm, payments will appear on your card between 4pm & 6pm.

Any transfers requested after 4pm will be processed on the next working day.

Will I be charged for sending money from my CCU account to my OnePay Card?

No, any CCU member who has a OnePay Card account will not be charged for sending funds to their OnePay Card.

Is the OnePay Debit Card linked directly with CCU?

No, the OnePay card account is completely seperate from us.

I have an issue with my OnePay Card?

If you are experiencing a problem with your OnePay card, you will need to contact the OnePay team directly.

You can reach them by:

Phone
0113 320 1900

Email
theteam@onepay.co.uk

How do I activate my OnePay card?
  1. Find your customer number
    Check the card carrier - the paper your card came with. Your unique customer number is printed there.
  2. Download the My OnePay app
    Search "My OnePay" in the App Store or Google Play Store and install in on your phone.
  3. Log in to the app
    Enter your customer number, your date of birth, and the mobile number or email you used when applying.
  4. Confirm your details
    Once confirmed, you'll receive a One Time Password (OTP) to your registered mobile number.
  5. Enter your OTP and you're done
    Enter the OTP in the app when asked. Your card is now activated and ready to use.

No smartphone? No Problem!
Call OnePay on 0113 320 1900 to activate your card and get your PIN over the phone.

My contactless on my OnePay card is not working?

To enable contactless on your OnePay card, you will need to use Chip & PIN in store for the first time.

This will enable the contactless functionality of your card.


You also can manage your contactless functionality through the OnePay mobile app.

I wish to change my OnePay card plan?

To change or upgrade your plan, call 0113 320 1900 to speak with the OnePay team and they will get your account updated as soon as possible.

What are the Terms & Conditions of the OnePay card?

To view the T&C's of the OnePay card. Please visit:

https://onepay.co.uk/onepay-card-terms-and-conditions/

For their Personal Privacy Notice, please visit:

https://onepay.co.uk/personal-data-privacy-notice/

For their Business Privacy Notice, please visit:

https://onepay.co.uk/business-data-privacy-notice/