On Friday 29th June the Financial Conduct Authority (FCA) froze all operations of Wirecard Card Services Ltd, who are the card issuer for The Change Account and many other debit cards across the UK. This means that for the time being you cannot use your Change Account card to pay for goods and services or withdraw cash from ATMs.
We are advising any member who is affected by this to contact us immediately and we will support you in a number of ways until your card is active again.
It is very important to understand that both Celtic Credit Union and The Change Account are secure, robust and well-funded companies and will continue to operate throughout this time. Your funds are safe and we have been working together, along with other affected companies, the Welsh Government and the Association of British Credit Unions (ABCUL) to lobby the FCA for an urgent resolution to this situation.”