Category: Front Page
Coronavirus Update – Social Distancing
In order to comply with Government guidance on social distancing, we have implemented measures in all branches to maintain the recommended 2 metre distancing between our customers.
Please respect these measures which are for the protection and well-being of all members and staff.
Thank you for your understanding.
Pontardawe Branch Closure
The services provided at Pontardawe Library have been suspended until further notice due to the coronavirus situation.
However, we regret to inform you that from 6th April 2020 the services provided by Celtic Credit Union will be officially terminated.
Our other branches in Neath, Port Talbot and Swansea will be open as normal. Alternatively we can provide you with a Pre-Paid debit card provided by the Change Account.
The change account allows you to make withdrawals at ATM’s, set up direct debits and wallets for budgeting.
You will also receive monthly cashback rewards depending on where you shop (Change account terms and condtions apply)
If you would like further information please call us on 0333 006 3002.
Important Coronavirus Update
Celtic Credit Union will make every effort to maintain counter services to members.
We are closely monitoring the situation and following the advice from our Local Authority, Welsh Government, Public Health Wales and the UK Government.
We are taking every precaution to safeguard our members and staff. Our offices remain open and we have had no confirmed cases of Coronavirus amongst our staff.
However, the situation with Covid-19 is changing every day and it is essential that we make plans to ensure continuity of service to you—our members.
If our access to cash is disrupted or if we are instructed to close branches we need to ensure that you can still get access to your money.
DON’T PANIC—THE CHANGE ACCOUNT IS YOUR ANSWER!
The Change Account
Pre-Paid Debit MasterCard
Sign Up In Minutes!
-Direct Debits
-Online and mobile banking
-Rewards Programme with 16 retailers including Asda, Argos, M&S
-Joint accounts
-Access to cash via ATMs and cashback in stores
How to Apply
1. Complete an application form in branch or on the Celtic Credit Union web-site.
2. You will receive an activation email from The Change Account—follow the steps on this email to get your card issued.
3. Once you’ve received your card in the post, pop into your nearest Celtic Credit Union branch or ring us so that we can link your card to your credit union account and upload your money on to your card.
DON’T DELAY—ARRANGE YOUR CHANGE ACCOUNT TODAY!
Cancellation of Annual General Meeting March 2020
Due to the restrictions being advised by the Government and NHS Wales regarding the Coronavirus pandemic, Celtic Credit Union has taken the decision to postpone this year’s AGM.
This will no longer take place as planned on Thursday 19th March 2020 at 6.00pm at The Mayor’s Room, 2 Church Place, Neath.
We will advise members as soon as we are in a position to reschedule – please check our website for more information.
www.celticcreditunion.co.uk
Important! – Pontardawe Branch 03/03/2020
We regret to inform you that due to unforeseen circumstances, we will not be able to open the Pontardawe Branch today 3rd March 2020.
Our branches in Neath, Port Talbot and Swansea will be open as normal, alternatively please call us on 0333 006 3002 to make alternative arrangements.
We apologise for the inconvenience this may cause you.
Pontardawe Branch – 17th March 2020
We regret to inform you that the Pontardawe Branch will be closed for the day on the 17th March 2020.
Our branches in Neath, Port Talbot and Swansea will be open as normal from 9.30am – 4.30pm if you would like to carry out any transactions or speak to someone.
You can also contact us by telephone on 0333 006 3002.
We apologise for the inconvenience.
Notice of Annual General Meeting March 2020
The AGM of Celtic Credit Union Ltd
(parent company of Neath Port Talbot Credit Union and Swansea Bay Credit Union)
will take place on
Thursday 19th March 2020 at 6.00pm
at
The Mayor’s Room
2 Church Place, Neath SA11 3LL
Please note:
Only members of CCU (NPTCU and SBCU) are eligible to attend the AGM.
Please ensure that you bring your Membership Number and a form of identification with you.
Pontardawe Branch – 18th February 2020
We regret to inform you that the Pontardawe Branch will be closed for the day on the 18th February 2020.
Our branches in Neath, Port Talbot and Swansea will be open as normal from 9.30am – 4.30pm if you would like to carry out any transactions or speak to someone.
You can also contact us by telephone on 0333 006 3002.
We apologise for the inconvenience.
Important Information regarding Pontardawe Branch
Due to unforeseen circumstances, we will not be able to open the Pontardawe Branch tomorrow 28th January 2020.
Our branches in Neath, Port Talbot and Swansea will be open as normal, alternatively please call us on 0333 006 3002 to make alternative arrangements.
We apologise for the inconvenience this may cause you, we aim to be open as normal from next week 4th February 2020.
Celtic Credit Union Christmas 2019 – Opening Times
These are the opening times during Christmas and New Year.
| Day | Date | Office Opening Times |
| Monday | 23rd December | 9.30am – 4.30pm |
| Christmas Eve | 24th December | 9.30am – 1.00pm |
| Christmas Day | 25th December | Closed |
| Boxing Day | 26th December | Closed |
| Friday | 27th December | 9.30am – 4.30pm |
| Saturday | 28th December | 9.30am – 12.00 noon |
| Sunday | 29th December | Closed |
| Monday | 30th December | 9.30am – 4.30pm |
| New Year’s Eve | 31st December | 9.30am – 1.00pm |
| New Year’s Day | 1st January 2020 | Closed |
| Thursday | 2nd January 2020 | 9.30am – 4.30pm |
| Friday | 3rd January 2020 | 9.30am – 4.30pm |
From all of us at Celtic Credit Union, we wish you a Merry Christmas and a Happy New Year.
Save almost £400 this Christmas with a loan from Celtic Credit Union
Christmas can be stressful enough without being over-charged for your Christmas loan. By borrowing from Celtic Credit Union, you could save almost £400 compared to other lenders!
Check out our Christmas loans campaign leaflet below:
Credit Unions of Wales Christmas Survey
Credit Unions of Wales are running a short survey about Christmas. If you’d like to take part follow the link below, and if you leave an email address you could win £100 worth of shopping vouchers, which could get your Christmas shopping off to a flying start.
Click here to take part in the survey.
Bethan Sayed AM visits our new Neath branch
Celtic Credit Union was delighted to welcome Bethan Sayed AM who visited our new Neath branch within our Business Centre this week.
Bethan is a long-standing supporter of our credit union and was very interested to learn about current developments – especially our Schools Savings Schemes and our work in promoting financial education and awareness in schools.
Join us at the Family Fun Day
Come join us at the Family Fun Day at St Paul’s Centre, Port Talbot on Wednesday 29th May between 10am and 2pm.
Notice of Annual General Meeting
Notice of Annual General Meeting
The AGM of Celtic Credit Union Ltd (parent company of Neath Port Talbot Credit Union and Swansea Bay Credit Union) will take place on Thursday 21st March 2019 at 6:30pm at The Mayor’s Room, 2 Church Place, Neath SA11 3LL
Please note: Only adult members of CCU (NPTCU and SBCU) are eligible to attend the AGM. Please ensure that you bring your membership number and a form of identification with you.
Christmas and New Year Opening Times
Wishing all our members a Merry Christmas and a Happy New Year!
Here are our opening times at our Neath, Port Talbot and Swansea branches over the festive period.
If you are expecting a benefit payment to your account on Christmas Day or Boxing Day, it should be paid early by the relevant benefit agency on Friday 21st December or Monday 24th December.
International Credit Union Day 2018
Today marks International Credit Union Day 2018 which is celebrating its 70th Anniversary!
Help spread the word about your local Credit Union!
If you live or work in Neath, Port Talbot or Swansea then Celtic Credit Union is YOUR local Credit Union (trading as Neath Port Talbot Credit Union in Neath & Port Talbot and as Swansea Bay Credit Union in Swansea).
We’re going to be tweeting throughout the day over on our twitter account https://twitter.com/CelticCreditUn where we are approaching 1,000 followers!
Change to Friday opening times from 1st November
From 1st November 2018, our branches will be staying open until the later time of 4:30pm.
This means that our opening times will be Monday to Friday 9:30am to 4:30pm – this applies to all of our branches in Neath, Port Talbot & Swansea.
Also, from 1st November 2018 our telephone service will operate Monday to Friday 9:15am to 4:30pm.
Statement regarding failure of LASA Credit Union/My Community Bank Wales
RE: LASA Credit Union/My Community Bank Wales
The Financial Services Compensation Scheme (FSCS) has announced the failure of Loans and Savings Abertawe Credit Union Limited (also trading as My Community Bank Wales) which was declared in default on 29th August 2018.
We at Celtic Credit Union, Neath Port Talbot Credit Union and Swansea Bay Credit Union would like to stress that we are a totally separate business and are in no way connected to LASA Credit Union/My Community Bank Wales.
We would like to reassure our members and the wider public that our branch offices in Windsor Road, Neath; Station Road, Port Talbot and Portland Street, Swansea remain open and we are trading as normal.
We are a totally separate, well-established, self-sustaining, robust and growing credit union. We have been in operation in Neath Port Talbot since 2005 and opened a further branch outlet in Swansea City Centre in June 2017 to support the communities in Swansea that need reliable credit union services.
We are more than happy to welcome any LASA members who may need our services and would invite them to visit one of our branches, call us on 0333 006 3002 or via our website www.celticcreditunion.co.uk
The failure of LASA/My Community Bank Wales does not affect the security of Celtic Credit Union or our members in any way.