Category: Front Page
Christmas opening times
Christmas & New Year Opening Times
Wednesday 23rd December
Neath and Port Talbot: 9.30am – 4.30pm
Swansea: 9.30am – 1.00pm
Christmas Eve Thursday 24th December :
9.30am – 1.00pm
Christmas Day Friday 25th December :
BANK HOLIDAY – CLOSED
Saturday 26th December :
CLOSED
Sunday 27th December :
CLOSED
Monday 28th December :
BANK HOLIDAY – CLOSED
Tuesday 29th December
Neath and Port Talbot: 9.30am – 4.30pm
Swansea: 9.30am – 1.00pm
Wednesday 30th December
Neath and Port Talbot: 9.30am – 4.30pm
Swansea: 9.30am – 1.00pm
New Year’s Eve Thursday 31st December :
9.30am – 1.00pm
New Year’s Day Friday 1st January :
BANK HOLIDAY CLOSED
Saturday 2nd January :
CLOSED
Sunday 3rd January :
CLOSED
Monday 4th January :
Normal Hours Resume
Neath and Port Talbot: 9.30am – 4.30pm
Swansea: 9.30am – 1.00pm
ONLINE LOAN SHARKS CIRCLE ON SOCIAL MEDIA THIS CHRISTMAS!
“Loan sharks are increasingly using social media platforms, such as Facebook, Instagram and Snapchat, to advertise their illegal loans and target potential victims. They also use social media community groups and local selling pages,” Sarah Smith of Wales Illegal Money Lending Unit (WIMLU).
WIMLU would always recommend that people who need to borrow money should talk to their local Credit Union about safe and ethical financial products and services.
Change to Annual Membership Fee!
We are changing the way we charge the Celtic Credit Union Annual Membership Fee.
We will no longer be applying an annual charge at the end of March each year.
With effect from 1st January 2021 the Membership Fee will be £0.50 per month and this will be charged on the first business day of each month.
There is no charge for Junior Membership and this will continue to be the case.
These changes will spread a minimal increase in cost over the entire year and enable us to provide improved services to members.
Thank you.
Swansea Branch Opening Times – 2nd November 2020
SWANSEA BRANCH OPENING HOURS
With effect from
Monday 2nd November 2020
this branch will close at 1.00pm
Opening hours will be:
Monday to Friday – 9.30am to 1.00pm
This is a temporary measure and we apologise for any inconvenience it may cause.
We will review this decision as soon as we are able to.
Branches in Neath and Port Talbot will remain open until 4.30pm.
Thank you for your understanding.
International Credit Union Day! #ICUDay
- Message about the vital service the Credit Unions have made for its members, particularly since the beginning of the covid-19 pandemic
- Message from ABCUL CEO, Robert Kelly thanking credit unions for their great work in 2020
- Message from World Council of Credit Unions, CEO & President, Brian Branch acknowledging the great work British credit unions have made this year.
Christmas Leaflet
Coronavirus Update 11th September 2020
Face Coverings
With effect from
MONDAY 14th SEPTEMBER
All customers will be required to wear a face mask/face covering in any of our three branches.
This is to comply with
Welsh Government Regulations.
Thank you for your co-operation.
Change to cash withdrawal limit
CASH WITHDRAWAL LIMIT
With effect from
Tuesday 23rd June
we will increase the
maximum cash withdrawal
limit to £200 per person
Change to branch opening hours
With effect from today (23rd June 2020) all branches will be open from 9.30am – 3.30pm.
The branches will still close for lunch from 12.30pm – 1.00pm.
Opening Hours
Monday
9.30am – 3.30pm
Tuesday
9.30am – 3.30pm
Wednesday
9.30am – 3.30pm
Thursday
9.30am – 3.30pm
Friday
9.30am – 3.30pm
Saturday
CLOSED
Closed for Lunch
12:30pm to 1:00pm
Branch office hours update
With effect from Wednesday 10th June, all branches will be closed for lunch between 12:30pm and 1:00pm until further notice.
You will still be able to call the office on 0333 006 3002 for balances, bank transfers, loading funds to your Change account and any other enquiries.
VE DAY BANK HOLIDAY CASH WITHDRAWALS
We will be closed for the VE Day Bank Holiday this weekend from
2.30pm on Thursday 7th May
and will re-open at
9.30am on Monday 11th May
In order to support our members over this weekend we will allow cash withdrawals of
£300 per person
on Thursday 7th May only
Please note that the maximum cash withdrawal will then revert to £100 per account per day with effect from Monday 11th May
May Bank Holiday
This year’s May Day Bank Holiday
will NOT be on a Monday but is on
FRIDAY 8th MAY
Celtic Credit Union offices will close at
2.30pm on Thursday 7th May
and will reopen at 9.30am on Monday 11th May
A message from our staff
During this challenging time, our Staff at Celtic Credit Union would like to share information on the services available to you.
Covid-19
Get the latest information from the NHS about coronavirus.
Get the latest information from the Governemt about coronavirus.
Stay home, stay safe and we will get through this.
New Branch Opening Press release
Celtic Credit Union’s new Port Talbot branch is as easy to find as 1,2,3
As keyworkers, Celtic Credit Union staff in Port Talbot have gone the extra mile to keep their branch serving members throughout the Covid-19 pandemic, even when it meant opening a new office.
The credit union has moved to 123 Station Road, just a stone’s-throw away from the property it used for the last eight years. While the move had been long-planned and prepared for, it was thrown into chaos by the outbreak of Covid-19.
Celtic Credit Union Business Development Manager Julie Mallinson explained: “Unfortunately the timing of our move from the old office was not ideal but the lease had already been agreed in January when we couldn’t have foreseen the challenging times ahead.”
With the support of Neath Port Talbot Council, the staff of Celtic Credit Union moved into the new branch this week although parts of the refurbishment can’t be completed until restrictions are lifted.
“It wasn’t the smooth journey we had planned, but everyone pulled together and, with support from Tristan Mitchell of Red Dragon IT and Jason Davies of DJ Davies Properties, we’ve successfully managed it,” Julie added.
“I can’t thank the team enough, it’s been a challenging couple of weeks, but we are determined to keep open and serve our members.
“The larger public areas in the new Port Talbot office allow for greater social distancing during the Covid-19 pandemic outbreak, helping us to protect our members and staff much better than the old office allowed.
“We also like our new address because we can tell customers that the range of financial services we offer are as easy to access as 1,2,3!”
Credit Unions are classed as an essential service under UK government guidance during the Coronavirus Pandemic and Celtic Credit Union is maintaining their service from all three offices at Port Talbot, Neath and Swansea although opening hours have been restricted.
For further details visit celticcreditunion.co.uk or call 0333 006 3002.
Easter Bank Holiday Weekend
CASH WITHDRAWALS
We will be closed for Easter this weekend from 2.30pm on Thursday 9th April and will re-open after the Easter Bank Holiday on Tuesday 14th April
In order to support our members over this weekend we will allow cash withdrawals of
£300 per person
on Thursday 9th April only
Please note that the maximum cash withdrawal will then revert to £100 per account per day with effect from Tuesday 14th April
EASTER OPENING HOURS
Monday 6th April : 9.30am to 2.30pm
Tuesday 7th April : 9.30am to 2.30pm
Wednesday 8th April : 9.30am to 2.30pm
Thursday 9th April : 9.30am to 2.30pm
Friday 10th April : CLOSED
Saturday 11th April : CLOSED
Monday 13th April : CLOSED
Tuesday 14th April : 9.30am to 2.30pm
Wednesday 15th April : 9.30am to 2.30pm
Thursday 16th April : 9.30am to 2.30pm
Friday 17th April : 9.30am to 2.30pm
Saturday 18th April : CLOSED