Essential IT Upgrade

Posted on June 24, 2021June 24, 2021 by Shaun Gosling

We are upgrading our IT in order to improve services to all our members.

This means that our Swansea and Port Talbot branches will be closed on Friday 2nd July.

The Neath branch will remain open, as well as our telephone service and online services.

There will be a further closure on Wednesday 7th July.

All branches, telephones and online services will be unavailable on that day.

All services will resume at 9.30am on Thursday 8th July.

We apologise for any inconvenience.

BANK TRANSFERS 09/06/21 – Updated 9.15pm

Posted on June 9, 2021June 9, 2021 by Shaun Gosling

Update: 09/06/21 @ 9:15pm

Dear Members,

The Lloyds commercial banking situation has been resolved and all payments requested today should be processed accordingly.

Posted: 09/06/21 @ 4.45pm

Dear Members,

Lloyds Commercial Banking is unavailable due to their systems being down.

All Bank transfers requested today have been processed but not released. We are monitoring this situation and as soon as Lloyds resolve their issues, your payments will be issued.

Bank Holiday 3rd May 2021

Posted on April 30, 2021 by Shaun Gosling

Dear Members,

All Celtic Credit Union offices will be closed on Monday 3rd May 2021 due to the bank holiday.

We will be open as normal on Tuesday the 4th May 2021 from 9.30am – 4.30pm in Neath & Port Talbot.

The Swansea branch will be open from 9.30am – 1.00pm on Tuesday 4th May 2021.

Update for 30th April & 12th May 2021

Posted on April 27, 2021 by Shaun Gosling

Due to Covid related restrictions, we are unable to carry out the essential IT upgrade that was scheduled for the 30th April & 12th May.

Therefore all branches will be open as normal on these days along with full phone service.

Further updates will be available in the future.

We apologise for the inconvenience.

Important Notice! 30th April & 12th May 2021

Posted on April 13, 2021 by Shaun Gosling

We will be carrying out an essential IT upgrade which will improve services to all members. For us to carry out this essential upgrade we will need to make some changes to our branches.

On the 30th April 2021.

Our branches in Port Talbot and Swansea will be closed all day.

Our branch in Neath will be open as normal from 9.30am – 4.30pm and we will be available as normal on the phones.

On the 12th May 2021

All branches will be closed and the phone service will be unavailable.

We apologise for any inconvenience this may cause.

Virtual AGM Meeting March 4th 2021

Posted on March 10, 2021 by Shaun Gosling

Our first virtual AGM took place online on Thursday 4^th March at 5.00pm

At this meeting the Chief Executive was able to report positively on the activities of Celtic Credit Union over the last 12 months trading period. It had been a successful year despite the challenges caused by the Covid-19 Pandemic and ongoing national lockdowns. Celtic Credit Union, despite these very difficult circumstances, had managed to keep all offices open and maintained full membership services.

In addition, The Chief Executive reported on the decision to vary the Annual Membership contribution, and the consequent improvements that this would allow to membership services planned for the coming year.

Celtic Credit Union remains in a strong financial position, and therefore the meeting was able to approve the declaration of a dividend of 0.25% to be paid to members by 31^st March 2021.

Other matters which were approved by the membership were:

Election of the Board of Directors
Election of Auditors WBV Chartered Accountants

Annual General Meeting 4th March 2021

Posted on February 4, 2021February 4, 2021 by Shaun Gosling

Notice of Annual General Meeting

The AGM of Celtic Credit Union Ltd

(trading as Neath Port Talbot Credit Union and Swansea Bay Credit Union)

will take place on

Thursday 4^th March 2021 at 5.00pm

IMPORTANT NOTE

Due to Welsh Government restrictions as a result of the Covid-19 pandemic this meeting will take place online.

If you would like to attend, please email [email protected] quoting your full name, address and membership number

We will then send you a link to join the meeting – this will be emailed to you the day before the AGM.

Only members of CCU (NPTCU and SBCU) are eligible to attend the AGM.

Child Benefit Changes 22nd February 2021

Posted on February 4, 2021February 4, 2021 by Shaun Gosling

Are you in receipt of Child Benefit?

Does it come into your Credit Union Account?

From 22^nd February Your Child Benefit reference will change because it will now be paid by HMRC and not the DWP

We want to make sure this happens smoothly, so please speak to a member of staff to find out how Celtic Credit Union can make this easier for you.

Security Checks

Posted on December 31, 2020December 31, 2020 by Shaun Gosling

Celtic Credit Union New Security Checks 2021

Beginning on 4^th January 2021 we will begin introducing additional security checks on

all transactions

These checks will be fully enforced from

1^st February 2021

The additional measures are for your financial security and to protect against fraud.

Please bear with us on your next visit whilst we introduce and explain these changes.

Christmas opening times

Posted on December 16, 2020December 16, 2020 by Shaun Gosling

Christmas & New Year Opening Times

Wednesday 23^rd December

Neath and Port Talbot: 9.30am – 4.30pm

Swansea: 9.30am – 1.00pm

Christmas Eve Thursday 24th December :

9.30am – 1.00pm

Christmas Day Friday 25th December :

BANK HOLIDAY – CLOSED

Saturday 26th December :

CLOSED

Sunday 27th December :

CLOSED

Monday 28th December :

BANK HOLIDAY – CLOSED

Tuesday 29^th December

Neath and Port Talbot: 9.30am – 4.30pm

Swansea: 9.30am – 1.00pm

Wednesday 30^th December

Neath and Port Talbot: 9.30am – 4.30pm

Swansea: 9.30am – 1.00pm

New Year’s Eve Thursday 31st December :

9.30am – 1.00pm

New Year’s Day Friday 1st January :

BANK HOLIDAY CLOSED

Saturday 2nd January :

CLOSED

Sunday 3rd January :

CLOSED

Monday 4th January :

Normal Hours Resume

Neath and Port Talbot: 9.30am – 4.30pm

Swansea: 9.30am – 1.00pm

ONLINE LOAN SHARKS CIRCLE ON SOCIAL MEDIA THIS CHRISTMAS!

Posted on December 15, 2020 by Shaun Gosling

“Loan sharks are increasingly using social media platforms, such as Facebook, Instagram and Snapchat, to advertise their illegal loans and target potential victims. They also use social media community groups and local selling pages,” Sarah Smith of Wales Illegal Money Lending Unit (WIMLU).

WIMLU would always recommend that people who need to borrow money should talk to their local Credit Union about safe and ethical financial products and services.

https://creditunionsofwales.co.uk/latest-news/online-loan-sharks-circle-on-social-media-this-christmas/

Change to Annual Membership Fee!

Posted on December 1, 2020 by Shaun Gosling

We are changing the way we charge the Celtic Credit Union Annual Membership Fee.

We will no longer be applying an annual charge at the end of March each year.

With effect from 1^st January 2021 the Membership Fee will be £0.50 per month and this will be charged on the first business day of each month.

There is no charge for Junior Membership and this will continue to be the case.

These changes will spread a minimal increase in cost over the entire year and enable us to provide improved services to members.

Thank you.

Swansea Branch Opening Times – 2nd November 2020

Posted on October 20, 2020 by Shaun Gosling

SWANSEA BRANCH OPENING HOURS

With effect from

Monday 2^nd November 2020

this branch will close at 1.00pm

Opening hours will be:

Monday to Friday – 9.30am to 1.00pm

This is a temporary measure and we apologise for any inconvenience it may cause.

We will review this decision as soon as we are able to.

Branches in Neath and Port Talbot will remain open until 4.30pm.

Face Coverings

With effect from

MONDAY 14^th SEPTEMBER

All customers will be required to wear a face mask/face covering in any of our three branches.

This is to comply with
Welsh Government Regulations.

Thank you for your co-operation.

Change to cash withdrawal limit

Posted on June 23, 2020 by Shaun Gosling

CASH WITHDRAWAL LIMIT

With effect from

Tuesday 23^rd June

we will increase the

maximum cash withdrawal

limit to £200 per person

Change to branch opening hours

Posted on June 23, 2020 by Shaun Gosling

With effect from today (23rd June 2020) all branches will be open from 9.30am – 3.30pm.

The branches will still close for lunch from 12.30pm – 1.00pm.

Opening Hours

Monday

9.30am – 3.30pm

Tuesday

9.30am – 3.30pm

Wednesday

9.30am – 3.30pm

Thursday

9.30am – 3.30pm

Friday

9.30am – 3.30pm

Saturday

CLOSED

Closed for Lunch

12:30pm to 1:00pm

Branch office hours update

Posted on June 9, 2020 by Shaun Gosling

We are upgrading our IT in order to improve services to all our members.

This means that our Swansea and Port Talbot branches will be closed on Friday 2nd July.

The Neath branch will remain open, as well as our telephone service and online services.

There will be a further closure on Wednesday 7th July.

All branches, telephones and online services will be unavailable on that day.

All services will resume at 9.30am on Thursday 8th July.

We apologise for any inconvenience.

Update: 09/06/21 @ 9:15pm

Dear Members,

The Lloyds commercial banking situation has been resolved and all payments requested today should be processed accordingly.

Posted: 09/06/21 @ 4.45pm

Dear Members,

Lloyds Commercial Banking is unavailable due to their systems being down.

All Bank transfers requested today have been processed but not released. We are monitoring this situation and as soon as Lloyds resolve their issues, your payments will be issued.

Dear Members,

All Celtic Credit Union offices will be closed on Monday 31st May 2021 due to the bank holiday.

We will be open as normal on Tuesday the 1st June 2021 from 9.30am – 4.30pm in Neath & Port Talbot.

The Swansea branch will be open from 9.30am – 1.00pm on Tuesday 1st June 2021.

Dear Members,

All Celtic Credit Union offices will be closed on Monday 3rd May 2021 due to the bank holiday.

We will be open as normal on Tuesday the 4th May 2021 from 9.30am – 4.30pm in Neath & Port Talbot.

The Swansea branch will be open from 9.30am – 1.00pm on Tuesday 4th May 2021.

Our first virtual AGM took place online on Thursday 4th March at 5.00pm

In addition, The Chief Executive reported on the decision to vary the Annual Membership contribution, and the consequent improvements that this would allow to membership services planned for the coming year.

Celtic Credit Union remains in a strong financial position, and therefore the meeting was able to approve the declaration of a dividend of 0.25% to be paid to members by 31st March 2021.

Other matters which were approved by the membership were:

Election of the Board of Directors

Election of Auditors WBV Chartered Accountants

Notice of Annual General Meeting

The AGM of Celtic Credit Union Ltd

(trading as Neath Port Talbot Credit Union and Swansea Bay Credit Union)

will take place on

Thursday 4th March 2021 at 5.00pm

IMPORTANT NOTE

Due to Welsh Government restrictions as a result of the Covid-19 pandemic this meeting will take place online.

If you would like to attend, please email [email protected] quoting your full name, address and membership number

We will then send you a link to join the meeting – this will be emailed to you the day before the AGM.

Only members of CCU (NPTCU and SBCU) are eligible to attend the AGM.

Are you in receipt of Child Benefit?

Does it come into your Credit Union Account?

From 22nd February Your Child Benefit reference will change because it will now be paid by HMRC and not the DWP

We want to make sure this happens smoothly, so please speak to a member of staff to find out how Celtic Credit Union can make this easier for you.

Celtic Credit Union New Security Checks 2021

Beginning on 4th January 2021 we will begin introducing additional security checks on

all transactions

These checks will be fully enforced from

1st February 2021

The additional measures are for your financial security and to protect against fraud.

Please bear with us on your next visit whilst we introduce and explain these changes.

Christmas & New Year Opening Times

We are changing the way we charge the Celtic Credit Union Annual Membership Fee.

We will no longer be applying an annual charge at the end of March each year.

With effect from 1st January 2021 the Membership Fee will be £0.50 per month and this will be charged on the first business day of each month.

There is no charge for Junior Membership and this will continue to be the case.

These changes will spread a minimal increase in cost over the entire year and enable us to provide improved services to members.

Thank you.

SWANSEA BRANCH OPENING HOURS

With effect from

Monday 2nd November 2020

this branch will close at 1.00pm

Opening hours will be:

Monday to Friday – 9.30am to 1.00pm

This is a temporary measure and we apologise for any inconvenience it may cause.

We will review this decision as soon as we are able to.

Branches in Neath and Port Talbot will remain open until 4.30pm.

Thank you for your understanding.

Face Coverings

With effect from

MONDAY 14th SEPTEMBER

All customers will be required to wear a face mask/face covering in any of our three branches.

This is to comply with Welsh Government Regulations.

Thank you for your co-operation.

CASH WITHDRAWAL LIMIT

With effect from

Tuesday 23rd June

we will increase the

maximum cash withdrawal

limit to £200 per person

With effect from today (23rd June 2020) all branches will be open from 9.30am – 3.30pm.

The branches will still close for lunch from 12.30pm – 1.00pm.

Our first virtual AGM took place online on Thursday 4^th March at 5.00pm

Celtic Credit Union remains in a strong financial position, and therefore the meeting was able to approve the declaration of a dividend of 0.25% to be paid to members by 31^st March 2021.

Thursday 4^th March 2021 at 5.00pm

From 22^nd February Your Child Benefit reference will change because it will now be paid by HMRC and not the DWP

Beginning on 4^th January 2021 we will begin introducing additional security checks on

1^st February 2021

With effect from 1^st January 2021 the Membership Fee will be £0.50 per month and this will be charged on the first business day of each month.

Monday 2^nd November 2020

MONDAY 14^th SEPTEMBER

This is to comply with
Welsh Government Regulations.

Tuesday 23^rd June

With effect from Wednesday 10^th June, all branches will be closed for lunch between 12:30pm and 1:00pm until further notice.