Coronavirus Update – Saturday Opening

In order to comply with Government guidance and ensure that our staff do not need to travel unnecessarily between our branches, we have taken the decision that Celtic Credit Union will no longer be open on Saturday mornings.

This is a temporary measure and we apologise for any inconvenience it may cause.  However, our primary concern is for the protection and well-being of all members and staff.

We will resume Saturday opening as soon as we are able to.

Please click here for our revised opening hours

Thank you for your understanding.

Coronavirus Update – Cash Withdrawals

In order to ensure continued access to cash for as many members as possible we are restricting all cash withdrawals to a maximum of £100 with immediate effect.

We can still upload funds to The Change Account Debit Card free of charge and would encourage all members who do not currently have a bank account to apply for a Change Account Debit Card

Our staff will be able to help you do this.

Thank you for your understanding.

Coronavirus Update – Social Distancing

In order to comply with Government guidance on social distancing, we have implemented measures in all branches to maintain the recommended 2 metre distancing between our customers.

Please respect these measures which are for the protection and well-being of all members and staff.

Thank you for your understanding.

Pontardawe Branch Closure

The services provided at Pontardawe Library have been suspended until further notice due to the coronavirus situation.

However, we regret to inform you that from 6th April 2020 the services provided by Celtic Credit Union will be officially terminated.

Our other branches in Neath, Port Talbot and Swansea will be open as normal. Alternatively we can provide you with a Pre-Paid debit card provided by the Change Account.

The change account allows you to make withdrawals at ATM’s, set up direct debits and wallets for budgeting.

You will also receive monthly cashback rewards depending on where you shop (Change account terms and condtions apply)

If you would like further information please call us on 0333 006 3002.

Important Coronavirus Update

Celtic Credit Union will make every effort to maintain counter services to members.
We are closely monitoring the situation and following the advice from our Local Authority, Welsh Government, Public Health Wales and the UK Government.
We are taking every precaution to safeguard our members and staff. Our offices remain open and we have had no confirmed cases of Coronavirus amongst our staff.
However, the situation with Covid-19 is changing every day and it is essential that we make plans to ensure continuity of service to you—our members.
If our access to cash is disrupted or if we are instructed to close branches we need to ensure that you can still get access to your money.
DON’T PANIC—THE CHANGE ACCOUNT IS YOUR ANSWER!

The Change Account

    Pre-Paid Debit MasterCard

Sign Up In Minutes!

-Direct Debits

-Online and mobile banking

-Rewards Programme with 16 retailers including Asda, Argos, M&S

-Joint accounts

-Access to cash via ATMs and cashback in stores

 

How to Apply
1. Complete an application form in branch or on the Celtic Credit Union web-site.
2. You will receive an activation email from The Change Account—follow the steps on this email to get your card issued.
3. Once you’ve received your card in the post, pop into your nearest Celtic Credit Union branch or ring us so that we can link your card to your credit union account and upload your money on to your card.
DON’T DELAY—ARRANGE YOUR CHANGE ACCOUNT TODAY!

Cancellation of Annual General Meeting March 2020

Due to the restrictions being advised by the Government and NHS Wales regarding the Coronavirus pandemic, Celtic Credit Union has taken the decision to postpone this year’s AGM.

This will no longer take place as planned on Thursday 19th March 2020 at 6.00pm at The Mayor’s Room, 2 Church Place, Neath.

We will advise members as soon as we are in a position to reschedule – please check our website for more information.

www.celticcreditunion.co.uk

Pontardawe Branch – 17th March 2020

We regret to inform you that the Pontardawe Branch will be closed for the day on the 17th March 2020.

Our branches in Neath, Port Talbot and Swansea will be open as normal from 9.30am – 4.30pm if you would like to carry out any transactions or speak to someone.

You can also contact us by telephone on 0333 006 3002.

We apologise for the inconvenience.

 

 

 

Notice of Annual General Meeting March 2020

The AGM of Celtic Credit Union Ltd

(parent company of Neath Port Talbot Credit Union and Swansea Bay Credit Union)

will take place on

Thursday 19th March 2020 at 6.00pm

at

The Mayor’s Room

2 Church Place, Neath SA11 3LL

Please note:

Only members of CCU (NPTCU and SBCU) are eligible to attend the AGM.

Please ensure that you bring your Membership Number and a form of identification with you.

Pontardawe Branch – 18th February 2020

We regret to inform you that the Pontardawe Branch will be closed for the day on the 18th February 2020.

Our branches in Neath, Port Talbot and Swansea will be open as normal from 9.30am – 4.30pm if you would like to carry out any transactions or speak to someone.

You can also contact us by telephone on 0333 006 3002.

We apologise for the inconvenience.

 

 

 

Important Information regarding Pontardawe Branch

Due to unforeseen circumstances, we will not be able to open the Pontardawe Branch tomorrow 28th January 2020.

Our branches in Neath, Port Talbot and Swansea will be open as normal, alternatively please call us on 0333 006 3002 to make alternative arrangements.

We apologise for the inconvenience this may cause you, we aim to be open as normal from next week 4th February 2020.

 

Celtic Credit Union Christmas 2019 – Opening Times

These are the opening times during Christmas and New Year.
Day    Date Office Opening Times
Monday 23rd December 9.30am – 4.30pm
Christmas Eve 24th December 9.30am – 1.00pm
Christmas Day 25th December Closed
Boxing Day 26th December Closed
Friday 27th December 9.30am – 4.30pm
Saturday 28th December 9.30am – 12.00 noon
Sunday 29th December Closed
Monday 30th December 9.30am – 4.30pm
New Year’s Eve 31st December 9.30am – 1.00pm
New Year’s Day 1st January 2020 Closed
Thursday 2nd January 2020 9.30am – 4.30pm
Friday 3rd January 2020 9.30am – 4.30pm
From all of us at Celtic Credit Union, we wish you a Merry Christmas and a Happy New Year.

Bethan Sayed AM visits our new Neath branch

Celtic Credit Union was delighted to welcome Bethan Sayed AM who visited our new Neath branch within our Business Centre this week.

Bethan is a long-standing supporter of our credit union and was very interested to learn about current developments – especially our Schools Savings Schemes and our work in promoting financial education and awareness in schools.

Notice of Annual General Meeting

Notice of Annual General Meeting

The AGM of Celtic Credit Union Ltd (parent company of Neath Port Talbot Credit Union and Swansea Bay Credit Union) will take place on Thursday 21st March 2019 at 6:30pm at The Mayor’s Room, 2 Church Place, Neath SA11 3LL

Please note: Only adult members of CCU (NPTCU and SBCU) are eligible to attend the AGM. Please ensure that you bring your membership number and a form of identification with you.

Christmas and New Year Opening Times

Wishing all our members a Merry Christmas and a Happy New Year!

Here are our opening times at our Neath, Port Talbot and Swansea branches over the festive period.

If you are expecting a benefit payment to your account on Christmas Day or Boxing Day, it should be paid early by the relevant benefit agency on Friday 21st December or Monday 24th December.

International Credit Union Day 2018

Today marks International Credit Union Day 2018 which is celebrating its 70th Anniversary!

Help spread the word about your local Credit Union!

If you live or work in Neath, Port Talbot or Swansea then Celtic Credit Union is YOUR local Credit Union (trading as Neath Port Talbot Credit Union in Neath & Port Talbot and as Swansea Bay Credit Union in Swansea).

We’re going to be tweeting throughout the day over on our twitter account https://twitter.com/CelticCreditUn where we are approaching 1,000 followers!